About Trustads Media

Trustads Media team collaborating on marketing strategy

Our Purpose

Built by Marketers Who Actually Care About Your Growth

Our Mission

To be the most accountable performance marketing agency on the planet — one where every campaign dollar is treated like our own, every client success is celebrated, and every strategy is built on truth, not trends. We exist to transform marketing budgets into measurable, scalable business growth.

Our Vision

A world where ambitious businesses of every size have access to world-class performance marketing — without the confusion, the jargon, or the agencies that prioritize billable hours over actual results.

"We don't measure success in likes or impressions. We measure it in revenue, pipeline growth, and the moments when our clients call to say they had their best month ever."

— James Harlow, Co-Founder & CEO

Our Journey

From a Bold Idea to a Global Agency

2017

The Beginning

Trustads Media was founded in New York by three digital marketing veterans frustrated by agencies that over-promised and under-delivered. We launched with one mission: performance first, always.

2018

First 50 Clients

Word spread fast. Within our second year, we had onboarded 50 clients across e-commerce, SaaS, and B2B — and our average client ROAS hit 6x. The model was working.

2020

Global Expansion

We opened offices in London and Singapore, expanding our footprint to 3 continents. Despite a challenging year globally, our clients saw record performance as digital marketing surged in importance.

2022

500+ Campaigns Milestone

We crossed the 500-campaign milestone and celebrated by hosting our first GrowthSummit — a two-day marketing conference that brought together 300+ marketing leaders from around the world.

2024

AI-Powered Ad Optimization

We launched our proprietary AI optimization layer that analyzes 200+ campaign signals in real time, automatically adjusting bids, audiences, and creative splits — delivering 35% better average performance.

Our Values

The Principles That Drive Everything We Do

Transparency

We believe clients deserve complete visibility into how their budget is spent and what it returns. No hidden margins, no opaque reporting — just clear data and honest conversations.

Performance

We're obsessed with results. Every strategy, every creative, every budget decision is made in pursuit of one thing: measurable outcomes that move your business forward.

Innovation

The marketing landscape changes fast. We invest heavily in staying ahead — testing new platforms, adopting emerging technologies, and constantly challenging what we think we know.

Partnership

We don't think of ourselves as vendors — we're partners. Your goals are our goals. Your wins are our wins. We show up every day like it's our business on the line, because in a sense, it is.

Our People

Meet the Team Behind Your Growth

50+ specialists united by one obsession — making your marketing perform better than it ever has before.

James Harlow

Co-Founder & CEO

15+ years in performance marketing. Former Head of Growth at two unicorn startups. James drives Trustads Media's strategic direction and client success philosophy.

Priya Sharma

Co-Founder & CMO

Google & Meta certified with a track record of managing $50M+ in ad spend. Priya oversees campaign strategy and creative direction across all client accounts.

Marcus Webb

Chief Technology Officer

Built the proprietary AI optimization platform that powers Trustads Media campaigns. 12 years of martech experience, formerly at Salesforce and HubSpot.

Work With Us

Ready to Build Something Great Together?

Join 500+ brands that have already discovered what marketing looks like when it actually works. Let's start with a free, no-commitment audit of your current strategy.